Internal Sales Associate

Fuel Cell Systems are seeking an enthusiastic and driven Internal Sales Associate to join our team.

This position is key to driving the sales and growth of our Fuel Cell Products division, with a focus on converting opportunities from new, existing, and lapsed clients across the UK.

The ideal candidate will be a highly motivated and enthusiastic individual who is passionate about making a real impact. You’ll bring energy, precision, and a proactive approach to uncovering and securing new business.

Working closely with our internal sales team and Business Development Managers, you’ll play a central role in delivering a responsive and high-quality service to our customers.

About You

Experience/ Qualifications

  • Experience working in a outbound sales focused role preferred but not essential

  • Confident telephone manner and customer-focused attitude

  • Driving Licence preferred

  • Computer literate (Microsoft Office/PowerPoint/Excel/Word)

Qualities

  • Interest in Sales and Clean Energy

  • Demonstrate a strong drive to make sales and hit company targets

  • Self-motivated – works well independently and takes initiative.

  • Great communicator – confident, friendly, and effective on the phone and in writing.

  • Relationship-builder – naturally builds rapport and trust with clients.

  • Tech-curious – able to understand product specs and technical features

  • Able to quickly learn and navigate various computer systems and tools

  • Good organisational skills and the ability to prioritise tasks effectively

About the Role

Role & Responsibilites

  • Proactively seek new sales opportunities through calls, linked in, emails, trade shows, and networking.

  • Utilise the CRM system effectively to manage customer interactions, track sales activity, and support the achievement of sales targets.

  • Follow up on inbound leads and convert them into active customers.

  • Understand and explain the technical features of EFOY fuel cells (e.g., capacity, runtime, applications).

  • Offer product recommendations based on customer needs and application.

  • Build and maintain long-term customer relationships that lead to repeat business.

  • Focal point for client questions, support, and follow-ups.

  • Address basic technical questions and coordinate with Service and Maintenance manager for advanced support.

  • Collaborate with the team to develop creative ideas to increase sales, explore new markets, or improve outreach.

  • Maintain accurate and up-to-date leads, quotes and opportunities on NetSuite.

About Us

Fuel Cell Systems is an innovative provider of Fuel Cell Technologies and Hydrogen hardware systems, including the design, build, and supply of proprietary refuelling systems for hydrogen mobility applications and integrated modular Electrolyser systems for hydrogen production, storage, and dispensing.

For more information regarding this vacancy please contact our recruitment team on 01224 618654.

We are committed to being an equal opportunities employer, and no applicant will receive less favourable treatment, either directly or indirectly, during the recruitment process or during their employment as a result of a ‘protected characteristic’ as defined by the Equality Act 2010.

In order to apply for this vacancy, please email recruitment@hydrasun.com with your CV.